Acer Service Center, Providing Maximum Service to Consumers: IDLIX


With the famous acer brand name, now it is very easy to find Acer service centers in all regions in Indonesia. This year Acer’s own service center outlets have spread across 34 provinces in Indonesia, with 104 locations in 84 different cities.

This is so that consumers who come from all over the region can get services from Acer. We are ready to provide the best service to loyal customers. By having been established since 1976 makes Acer a trusted brand and certainly liked by the public.

By offering quality products for various budgets. Starting from standard specifications to laptops for gaming quality and design even though they are available under the Acer brand. These products can be easily  obtained through official Acer outlets available throughout Indonesia.

But with the pandemic and social restrictions in most areas of Indonesia. We are still ready to provide services to customers by means of remote service. This is for the sake of maintaining health protocols and of course the comfort of our customers.

Acer Service Center Serves Remotely

Our service can be done remotely, either through our call center or other contacts. With the work from home program and online learning in schools now, Acer has also worked together to support these activities to provide smooth activity.

This cooperation is with parties who provide support to increase your productivity when doing activities at home. Supporters in question such as  the Home version of the Office pre-installed package and some online learning packages are also provided by Acer to improve the quality of education. Even at home, you have to maintain productivity.

This is what makes Acer service center try to provide services as above. Despite having limited access during a pandemic like this, the quality of work and study activities should not be reduced. We will also provide free delivery services for the delivery of the package so that it can support the program at home only.

If there are difficulties in the operation of the package, do not panic first. Just take your smartphone or phone, and continue by contacting the Acer call center to be given installation procedures to use. Activities at home alone remain productive with the help of Acer service.

The free delivery service is likely only available in some outlets in major cities. So not all outlets are likely to receive such services. For suburban cities the possibility is not currently available. But we will continue to make quality improvements in this regard for the sake of customer comfort.

Acer Service Center Is Available in 34 Provinces

As mentioned above, acer service centers are spread throughout the region in the archipelago. With 104 locations in 84 different cities in 34 provinces.  So most likely you can find a service center in the nearest city. To get the location is easy.

You can search directly on the google search engine or you can also check on acer’s official website. Where the information contained on our official website will have more up to date data. In some search engine results there is sometimes information that has been a long time ago.

Or information that has not been updated. Take it easy if through the official website of course accurate and up to date information. Of course, this will facilitate your service needs or just for consultation. Our customer service is ready to provide the best service for you.

With the current Covid 19 pandemic conditions, of course, our service center will still maintain health protocols. For the convenience of consumers when visiting the store. Consumers or customers are also required to use masks to maintain comfort between other customers.

In addition, at Acer service center will implement social distancing by maintaining distance from customers and officers. So there is no need to worry about this, it is expected to remind each other to maintain mutual health and prevent the spread of the Covid 19 outbreak.

There is an Acer Service Center that Operates 7 Days

In addition to providing convenience to customers who come to the outlet, specifically for several service centers in certain locations provide services for 7 days. The 7 days here are aimed at that on Sundays also remain open. With limited sunday opening times.

It is expected that customers who only have time on Sundays can take advantage of the opportunity to visit our outlets. On Sundays it is open around 10:00 am to 3:00 pm. Although it is only found in big cities, but this is a proof.

Proof that Acer wants to provide maximum service to customers. If on weekdays the opening time is 8:30 to 16:30. While maintaining quality in providing services, consumers are expected to get the best service from our Acer service center officers  .

We are also ready to receive questions about the brand or complaints on our products.  You can also do regular checks for all information updates about the Acer brand. About Promos, new products, to the events we hold. This will certainly make Acer a trusted product.

Acer Service Center Website Provides Online Tracking

It is clear that no one wants the goods they buy to be damaged and there is a disturbance. But it doesn’t hurt to have an umbrella ready before it rains. Therefore we provide an official warranty on each of our authorized Acer products. For the sake of providing convenience if in the future there are obstacles.

To make a warranty claim just show proof of warranty such as warranty books, hologram warranty stickers and Acer product purchase invoices. To get a guarantee you must activate independently. Now it can be done online through our warranty section website at on the registration sub menu.

Then fill out the form with the right data so that later nothing untoward happens. When you are done click submit and wait for the activation process. In addition, you can also send an email by embedding proof of purchase and a warranty card that has been filled with data right into the email.

We as a brand that is famous for its technology, also provide online tracking for those of you who are doing services. Online tracking is intended here is to check the progress of your service  . Checking it is easy and fast. First go to the site then select the support menu.

If the dropdown menu will appear, select online service tracking. It will then open a new window, where you are asked to enter your device serial number  or service number. If you have not forgotten to fill the captcha available appropriately.

If you have clicked the track, if the data entered right later will  appear your progress device  has reached where. This is to provide comfort and customer trust in our service of course. The task of Acer service center is to serve customers to the maximum.

Learn More